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Instead of relying on 311 to report potholes, graffiti or faded crosswalks, what if one could report then track them on a website devoted to that purpose?
As residents who attended the Society Hill Civic Association meeting last Wednesday, November 18th learned, neighborhood issues can be followed through the site See, Click, Fix.
"It links residents, the media and government officials to local," explained Mark Abraham, from the New Haven Independent who reports on issue posted to the See, Click, Fix site. Besides those listed above, such problems could also include prostitution or drug sales.
"It’s also a tool that let’s residents have ideas about a way a neighborhood could be redesigned," said Abraham, adding, "or in the case of neighborhoods like Society Hill, with its planters and well-maintained trees, these could be referred to as See, Click, Love."
Currently used in New York City and Boston, the community ultimately wins. Unlike calling into services such as 311, dozens of people will see what the problem is right away, Abraham explained adding that "they’ll become encouraged when they see that the problem was fixed and the government official who fixed it looks accountable."
There’s even an iphone component, continued Abraham that allows one to report problems by taking pictures. The application also gives them the option to post comments on the issues as well as view comments from others.
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